EventMeNow Sdn. Bhd. ("EventMeNow", "we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share and safeguard your personal information when you use our platform, website and mobile application.
1. Introduction
By accessing or using EventMeNow, you agree to the collection and use of information in accordance with this policy. If you do not agree with our practices, please do not use our services.
2. Data We Collect
We collect the following categories of personal data:
- Account Data: Name, email address, phone number and profile details when you register.
- Event Data: Event names, dates, vendors selected, invoices and booking history.
- Payment Data: Payment transactions are handled by third-party payment processors. We do not store full card details.
- Usage Data: IP address, device type, browser, pages visited, time spent — used for analytics and service improvement.
- Location Data: General location (state/city) to match you with relevant vendors, with your consent.
3. How We Use Data
Your data is used to:
- Provide, maintain and improve the EventMeNow platform.
- Process bookings, payments and generate invoices.
- Send transactional notifications and booking confirmations.
- Match you with relevant vendors based on location and preferences.
- Provide customer support and resolve disputes.
- Comply with legal obligations.
4. Sharing
We share your data only where necessary:
- With Vendors: Necessary booking details (name, contact, event details) are shared with vendors to fulfil your request.
- Payment Processors: Secure payment gateways receive transaction data to process payments.
- Service Providers: Trusted third-party tools (analytics, cloud hosting) may process data on our behalf under strict agreements.
- Legal Requirements: We may disclose data if required by law or to protect the rights and safety of our users.
We do not sell personal data to third parties.
5. Your Rights
You have the right to:
- Access and obtain a copy of your personal data.
- Correct inaccurate or incomplete data.
- Request deletion of your account and associated data.
- Withdraw consent for optional data processing (e.g., marketing emails).
- Lodge a complaint with the relevant data protection authority.
To exercise these rights, contact us at [email protected].
6. Security
We implement industry-standard security measures including encryption, access controls and regular security audits. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but take every reasonable precaution to protect your data.
7. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your device that help us analyse site traffic and personalise your experience. You can disable cookies through your browser settings, though some features may not function correctly.
8. Third-Party Services
EventMeNow integrates with third-party services (e.g., payment gateways, mapping services). These services have their own privacy policies and we encourage you to review them. We are not responsible for the privacy practices of third-party services.
9. Children's Privacy
EventMeNow is not directed at children under 13 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via the app or website with a revised "last updated" date. Continued use of EventMeNow after changes constitutes acceptance of the updated policy.
